Privacy Policy

Privacy Policy

Effective Date: November, 2025
1. Overview

This Privacy Policy explains how AudioLayer may collect, use, share, and protect information when visitors, prospective customers, publishers, and other users interact with the AudioLayer website, plugin, player, services, and related communications.

2. Who We Are

“AudioLayer,” “we,” “us,” and “our” all refer to AudioLayer.

3. Information We May Collect

Depending on how someone interacts with AudioLayer, we may collect the following categories of information:

  • Contact information, such as name, email address, company name, job title, phone number, and any details submitted through forms, demo requests, waitlists, support requests, or direct outreach.
  • Account and publisher information, such as business details, website URLs, billing contacts, login credentials, and configuration settings for customers or pilot publishers.
  • Usage information, such as pages viewed, referral URLs, approximate location derived from IP address, browser type, device type, operating system, dates and times of access, and interactions with our website, plugin, dashboard, or player.
  • Content-related information, such as article URLs, text submitted for narration, audio generation settings, voice selections, and related metadata needed to provide the service.
  • Communication records, such as emails, chat messages, meeting notes, and other correspondence with AudioLayer.
  • Payment and transaction information, if AudioLayer offers paid plans. Payment card data should generally be processed by a third-party payment provider rather than stored directly by AudioLayer.
  • Cookies and similar technologies, such as cookies, pixels, tags, SDKs, or local storage used for analytics, functionality, security, and performance.
4. How We Collect Information

We may collect information directly from users, automatically through technology, and from third parties.

  • Directly from users when they submit forms, request a demo, sign up for updates, contact us, create an account, connect a publisher site, or use our services.
  • Automatically when users browse our website or use our plugin, player, or dashboard.
  • From service providers, analytics vendors, advertising or referral partners, CRM systems, payment processors, or publisher integrations.
5. How We Use Information

AudioLayer may use information for business and operational purposes, including to:

  • Provide, operate, maintain, support, and improve the website, plugin, player, and related services.
  • Respond to inquiries, schedule demos, communicate with prospects, customers, and publisher partners, and provide customer support.
  • Create, host, analyze, and deliver audio narrations, summaries, dashboards, and related product functionality.
  • Monitor usage, troubleshoot issues, protect the security and integrity of the service, and prevent fraud or misuse.
  • Send transactional communications, product updates, service notices, marketing messages, or event invitations, subject to applicable law and user preferences.
  • Process subscriptions, billing, invoicing, and related commercial activity.
  • Comply with legal obligations, enforce our agreements, and protect our rights, users, and business.
6. How We May Share Information

AudioLayer does not need to sell personal information in order to operate its business. However, we may share information in the following circumstances:

  • With service providers that help us operate the business, such as hosting providers, analytics providers, customer support tools, CRM systems, email vendors, payment processors, cloud infrastructure vendors, and transcription or text-to-speech providers.
  • With integration partners or publisher customers when necessary to provide the requested service.
  • With professional advisors, such as lawyers, accountants, insurers, or auditors.
  • In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar corporate transaction.
  • To comply with law, regulation, legal process, or enforceable governmental request, or to protect rights, safety, security, and property.
7. Cookies and Analytics

AudioLayer may use cookies and similar technologies to remember user preferences, understand website traffic, improve performance, measure campaigns, and support core functionality.

8. Marketing Communications

AudioLayer may send newsletters, product announcements, event invitations, or other promotional communications. Recipients may opt out of marketing emails by using the unsubscribe link in the message or by contacting AudioLayer directly. Even if a person opts out of marketing, AudioLayer may still send transactional or service-related messages where permitted.

9. Data Retention

AudioLayer may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records. Retention periods may vary depending on the type of information and the reason it was collected.

10. Security

AudioLayer may use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or method of storage is completely secure, and AudioLayer cannot guarantee absolute security.

11. International Data Transfers

AudioLayer may process or store information in the United States or other countries where it or its service providers operate. As a result, information may be transferred to jurisdictions that may not provide the same level of legal protection as the user’s home jurisdiction.

12. Your Rights and Choices

Depending on the user’s location and applicable law, individuals may have rights regarding their personal information, such as the right to request access, correction, deletion, portability, or restriction of certain processing, or the right to object to certain uses of personal information.

AudioLayer may verify a request before responding and may limit or deny requests where permitted by law. The final published policy should identify the contact method for submitting privacy requests.

13. Children’s Privacy

AudioLayer’s website and services are not intended for children under 13, and AudioLayer does not knowingly collect personal information from children under 13. If AudioLayer learns it has collected personal information from a child under 13 without appropriate consent, it may delete that information.

14. Third-Party Links and Services

The AudioLayer website or service may contain links to third-party websites, tools, plugins, payment processors, or social media services. AudioLayer is not responsible for the privacy practices of those third parties, and users should review the privacy notices of those services separately.

15. Changes to This Privacy Policy

AudioLayer may update this Privacy Policy from time to time. When changes are made, AudioLayer may revise the “Effective Date” at the top of the policy and take any additional steps required by law.

16. Contact Us

Questions, requests, or concerns regarding this Privacy Policy may be directed to AudioLayer via the Contact page.