Terms of Service

Effective Date: July 1, 2026

1. Who we are and acceptance of these terms

These Terms of Service (“Terms”) are an agreement between you and Altius Enterprises LLC, doing business as AudioLayer (“AudioLayer,” “we,” “us” and “our”). They govern your use of the audiolayer.io website, the AudioLayer Console at console.audiolayer.io, the AudioLayer WordPress plugin, the AudioLayer player, our APIs and related services (together, the “Services”).

These Terms apply to publishers and other customers who create an account, install the plugin or use the Console, and to visitors to audiolayer.io. People who listen to narrations on a publisher’s website are that publisher’s visitors. They do not need an AudioLayer account and are not bound by these Terms. Each publisher’s own terms and privacy policy govern its website. By creating an account, installing the plugin or otherwise using the Services, you agree to these Terms. If you do not agree, do not use the Services.

2. Eligibility and authority

To create an AudioLayer account or install the AudioLayer plugin, you must be at least 18 years old, or the legal adult age where you live if it is higher, and legally able to enter into a binding contract. If you use the Services for a company, publisher or other organization, you confirm that you have authority to bind it to these Terms, and “you” includes that organization. This age requirement does not apply to people who listen to narrations on a publisher’s website.

3. Changes to the Services and these Terms

We may add, change or remove features of the Services. We may also update these Terms. When we do, we will post the new version here with a new effective date. If a change is material, we will email account holders before it takes effect. If you keep using the Services after the change takes effect, the updated Terms apply. If you do not agree, you may cancel as described in section 16.

4. Your account and API keys

You need an AudioLayer account to use the Console and the plugin. You agree to give us accurate information and keep it up to date.

You are responsible for keeping your sign-in details and API keys confidential, and for all activity and usage under your account and API keys, including words narrated and any charges. Tell us right away at info@audiolayer.io if you believe your account or an API key has been used without proper permission.

5. Plans

Free plan. The free plan includes 10,000 words of narration each month and does not require a credit card. When the monthly allowance runs out, new narration pauses until the next month.

Paid plans. Paid plans include a larger monthly word allowance, more voices and languages, and more sites, as described on our pricing page. Unused words do not carry over to the next month.

We may change what each plan includes. If a change reduces what your paid plan includes, we will give you notice as described in section 6.

6. Subscriptions, billing and payment

Automatic renewal. Paid plans are monthly subscriptions. Your subscription renews automatically each month, and we charge the plan price to your payment method at the start of each billing cycle until you cancel. You can cancel at any time in the Console. Cancellation takes effect at the end of your current billing cycle, and you will not be charged again after that.

Payments. Payments are processed by Stripe. You authorize us, through Stripe, to charge your payment method for your plan price, any overage you incur and applicable taxes. Prices do not include taxes unless stated otherwise.

Overage. Overage is off by default. If you turn it on, you can keep generating narration after your monthly words run out, and we bill overage at your plan’s published rate for the actual number of words narrated, never rounded up to the next block of 1,000 words. If overage is off, narration pauses when your allowance runs out and resumes at the start of your next billing cycle.

Monthly cap. If you turn overage on, you may also set a monthly cap. The cap covers your plan price and your overage together, so it is the most we will charge you in that billing cycle, apart from taxes. When you reach the cap, narration pauses until your next billing cycle. You can change the cap, or turn overage off, at any time in the Console at console.audiolayer.io.

Upgrades. An upgrade takes effect immediately. We charge a prorated amount for the rest of the current billing cycle, and the words you have already used that cycle count toward your new allowance. Any overage you incurred before the upgrade is billed at your previous plan’s rate.

Downgrades. A downgrade takes effect at the end of your current billing cycle, and you can cancel a pending downgrade before then. If your new plan allows fewer voices, languages or number of supported sites, you choose which to keep. A downgrade to the free plan turns overage off and removes any monthly cap.

Refunds. Fees are non-refundable, including for partial months, unused words, downgrades and cancellations, except where the law requires otherwise.

Price and plan changes. We may change our prices or reduce what a paid plan includes. We will email you at least 30 days before such a change applies to your plan, and it takes effect at the start of your next billing cycle after that notice. If you do not agree, you can cancel before it takes effect.

Failed payments. If a payment fails, we may pause narration or suspend your paid plan until the payment succeeds.

7. Your right to use the Services

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to use the Services for your business or personal publishing purposes during your subscription, including to display the AudioLayer player and your narrations on your websites.

The WordPress plugin. The AudioLayer WordPress plugin is licensed under the GNU General Public License, version 2 or later (GPLv2+), and that license governs the plugin. Nothing in these Terms limits the rights it grants. These Terms govern your use of our hosted Services, which the plugin connects to, including the AudioLayer API, Console, narration and audio hosting.

8. Acceptable use

You agree not to, and not to let anyone else:

use the Services in violation of any law or anyone else’s rights;
narrate content that is unlawful, defamatory, harassing, hateful, sexually exploitative of minors, or that infringes intellectual property or privacy rights;
use narrations or AudioLayer voices to impersonate any person or to mislead listeners about who is speaking;
copy, reverse engineer or attempt to extract the source code of our hosted Services, except as the law permits;
interfere with, disrupt, or gain unauthorized access to the Services, our servers, networks or data;
circumvent or attempt to circumvent usage limits, monthly allowances, caps or security controls, including by sharing API keys;
use automated means to access the Services in a way that places an unreasonable load on them;
resell or provide the Services to third parties, except as part of your own publishing; or
falsely suggest that AudioLayer sponsors, endorses, or partners with you.

9. Your content

“Customer Content” means the text, titles, images, settings and other materials you provide to the Services. You keep all ownership of your Customer Content.

You grant AudioLayer a non-exclusive, worldwide license to host, copy, process, translate, transmit and display your Customer Content only as needed to provide and support the Services for you, including sending it to the providers described in our Privacy Policy. We do not use your Customer Content to train AI models.

You are responsible for your Customer Content. You confirm that you have all the rights and permissions needed for us to use it as described in these Terms, and that it does not violate the law or anyone else’s rights.

10. Narrations and AI output

Your rights to narrations. As between you and AudioLayer, you may publish the narrations created from your Customer Content on your own websites and channels, for as long as you have an AudioLayer account. AudioLayer keeps all rights in the voices, the player, and the Services.

Restrictions. You may not extract, isolate or reuse AudioLayer voices separately from your narrations, use narrations or voices to train or improve any AI model, or create voice clones from them.

Accuracy. Narrations and translations are produced by AI and may contain errors in pronunciation, emphasis, timing or translation. You are responsible for reviewing narrations before you publish them, especially for content where exact wording matters, such as legal, medical or financial content.

Providers. We use third-party providers to create narrations and translations, as described in our Privacy Policy.

11. Listener data and your privacy obligations

When the AudioLayer player runs on your website, we process limited listener data on your behalf to deliver audio and, if listener analytics are on, to show you analytics. Our Privacy Policy describes exactly what the player collects.

You are responsible for your website’s privacy disclosures and for any notice or consent your visitors’ laws require. You can turn listener analytics off at any time on the Privacy page of the AudioLayer plugin settings.

12. Intellectual property

AudioLayer and its licensors own all rights in the Services, including the software, voices, player, designs, documentation, trademarks and logos, except your Customer Content, third-party materials and the WordPress plugin, which is licensed under the GPL. We reserve all rights not expressly granted in these Terms. You may not use the AudioLayer name or logos except as the Services provide.

13. Feedback

If you send us ideas or suggestions, we may use them without any obligation, payment or attribution to you.

14. Third-party services

The Services work with third-party products, including WordPress, hosting providers, AI providers and payment processors. We are not responsible for third-party services and do not guarantee that they will remain available or compatible.

15. Beta and coming soon features

We may label some features as beta, preview or coming soon. Beta features may be incomplete or contain errors, may have additional limits and may be changed or discontinued at any time. Features labeled coming soon are not part of any plan until they are released.

16. Cancellation, suspension and termination

Cancelling a paid plan. You can cancel a paid plan at any time in the Console, effective at the end of your current billing cycle. Your account then moves to the free plan. Your published narrations are not deleted. They stay in your posts and keep playing for your readers.

Deleting your account. You can delete your account at any time. Deleting your account permanently deletes all of its articles, narrations and analytics, and narrations on your websites stop playing.

Suspension or termination by AudioLayer. We may suspend or terminate your access to the Services if you materially breach these Terms, fail to pay, create a security or legal risk, or use the Services in a way that could harm AudioLayer, our providers or other users. Where reasonable, we will notify you first and give you a chance to fix the problem.

Sections that by their nature should survive termination will survive, including sections 6 (for amounts owed), 9, 10, 12 and 17 through 22.

17. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, AUDIOLAYER DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. AUDIOLAYER DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT NARRATIONS OR TRANSLATIONS WILL BE FREE OF ERRORS.

18. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AUDIOLAYER AND ITS AFFILIATES, OFFICERS, EMPLOYEES, CONTRACTORS, LICENSORS AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AUDIOLAYER’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO AUDIOLAYER FOR THE SERVICES IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US $100).

Some jurisdictions do not allow certain disclaimers or limitations of liability, so parts of sections 17 and 18 may not apply to you.

19. Indemnification

You agree to defend, indemnify and hold harmless AudioLayer and its affiliates, officers, employees, contractors, licensors and service providers from any claims, liabilities, damages, losses and expenses, including reasonable attorneys’ fees, arising out of or relating to your Customer Content, your misuse of the Services, your violation of these Terms, or your violation of any law or anyone else’s rights.

20. Governing law and disputes

These Terms are governed by the laws of the State of Colorado, even if Colorado’s own rules would otherwise apply the laws of another state or country. Any dispute arising out of or relating to these Terms or the Services will be resolved exclusively in the state or federal courts located in Colorado, and you and AudioLayer consent to the personal jurisdiction of those courts.

21. Privacy

Our Privacy Policy explains how we collect and use information, including the limited listener data the AudioLayer player collects, and forms part of these Terms.

22. General

These Terms, together with any order form or other written agreement you sign with us, are the entire agreement between you and AudioLayer about the Services. If a separate written agreement signed by both you and AudioLayer conflicts with these Terms, that agreement takes precedence.

If any provision of these Terms is found unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, reorganization or sale of assets.

23. Contact us

Altius Enterprises LLC, doing business as AudioLayer.

Email: info@audiolayer.io